Mare SRL Unipersonale
Via Filippo Saporito, 54
81031 Aversa (CE) – Italia
P.IVA 04826710610
Email: info@bricotenox.com
Website: https://bricotenox.com
Online Dispute Resolution
In accordance with Article 14 of Regulation (EU) No. 524/2013 concerning the resolution of disputes between consumers and traders in online transactions, Mare SRL Unipersonale supports the principles established by the European Union for fair, impartial, and efficient conflict resolution.
This Regulation provides consumers with an accessible and neutral mechanism to address disputes arising from purchases made through digital platforms such as bricotenox.com, allowing such matters to be handled without resorting to lengthy or costly legal procedures.
The European Commission has established a dedicated Online Dispute Resolution (ODR) platform to facilitate communication and cooperation between consumers and traders. This system is designed to simplify and streamline dispute resolution processes, offering a structured and transparent channel for discussion and settlement.
While Mare SRL Unipersonale encourages customers to first contact our customer service team to resolve any issues directly and efficiently, consumers always retain the right to utilize recognized alternative dispute resolution methods as permitted under national and European law.
Our company is committed to cooperating in good faith with legitimate and authorized consumer dispute resolution bodies, ensuring that any case brought forward is addressed with professionalism, transparency, and full respect for consumer rights.