Introduction
This Privacy Policy describes how we collect, use, store, and protect personal data when you visit or interact with our digital platforms, including the website bricotenox.com.
We comply with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR) and applicable Italian privacy laws.
This document explains how your data is processed and what rights you may exercise.
This policy applies to:
Individuals who make purchases on bricotenox.com
Users who contact or request information
Visitors browsing the website
Business partners, suppliers, and collaborators
1. Principles of Data Processing
Personal data is handled in accordance with the following principles:
Lawfulness and transparency
Purpose limitation
Data minimization
Accuracy and updating
Integrity and confidentiality
Storage limitation
2. Information We Collect
We may collect data directly from you or automatically through website interaction.
a. Data provided directly, such as:
Name, surname, company name
Billing and shipping details
Email address and phone number
VAT or tax identification number
Payment information (processed through certified secure providers)
Messages sent through contact forms or support channels
Newsletter subscription information
b. Data collected automatically, such as:
IP address and browser type
Device and operating system
Time and duration of visits
Pages viewed and browsing behavior
Cookies and similar identifiers (see Cookie Policy)
3. Purpose of Data Processing
| Purpose | Data Processed | Legal Basis | Retention |
|---|---|---|---|
| Order processing and billing | Contact and billing data | Contract | 5 years |
| Customer support | Contact details and messages | Contract | 5 years |
| Promotional communications | Name, email | Consent | Until withdrawn |
| Personalized offers | Browsing and purchase data | Consent | Until withdrawn |
| Surveys and feedback | Contact data and responses | Legitimate interest | 1 year |
| Website performance monitoring | Technical/aggregated data | Legitimate interest | 1 year |
| Legal compliance | Accounting/tax data | Legal obligation | As required by law |
4. Data Sharing
We do not sell or rent personal data.
Data may be shared only with service providers strictly necessary for service delivery, such as:
Logistics and couriers
Payment service providers
Hosting and IT infrastructure providers
Legal or accounting consultants
Authorities when legally required
All third parties operate under confidentiality and GDPR compliance obligations.
5. Data Security
We implement technical and organizational security measures, including encryption, access control, secure backups, and continuous monitoring.
6. Data Retention
Data is retained only for the duration necessary to fulfill the purpose for which it was collected or to comply with legal obligations. When no longer needed, it is deleted or anonymized.
7. Your Rights
You have the right to:
Access your data
Request corrections
Request deletion
Restrict processing
Object to processing (including marketing)
Receive your data in portable format
Requests may be made using the contact details below.
8. Minors
The website is intended for adult users. We do not knowingly collect data from minors.
9. International Data Transfers
Data is processed and stored within the European Economic Area (EEA). If transfers outside the EEA are necessary, appropriate protective measures will be applied.
10. Changes to This Policy
This policy may be updated. The latest version will always be available on bricotenox.com.
11. Contact Information
For any requests or inquiries regarding personal data:
Email: info@bricotenox.com